Shipping
All of our Kurl Kitchen products are shipped from the UK via a secure, tracked shipping method. We offer free shipping on orders over £40 but this only applies to products that are not on sale. No code necessary. Free shipping will be applied at checkout and does not include duties.
Please note that we do not ship to P.O. Boxes; we kindly ask you to provide a physical address. Kurl Kitchen does not offer package rerouting, pick-ups, or refunds on items that have been shipped to hotels or other temporary locations.
Order cancellations or adjustments are not possible after the order is placed. The delivery times shown below are only an estimate and do not include 1-2 business days processing time before the order gets shipped.
Shipping costs & delivery time:
SHIPPING TIME FRAME | 5KG OR BELOW | OVER £40 | ||
STANDARD ROYAL MAIL 48H | 2 - 3 business days | £3,49 | FREE | |
NEXT DAY DPD | 1 business day — orders placed on a Friday before 12pm will be delivered the next working day | £7,40 | N/A | |
EUROPE | 5-10 days Days Standard shipping | £9,00 | N/A | |
US | 7-12 days business days | £12,00 | N/A | |
CANADA | 7-12 business days | £12,00 | N/A | |
Australia | 10-20 days | £15,00 | N/A |
Please note that during promotional periods, order processing and shipping times may increase due to the high volume of orders.
Kurl Kitchen only ships on business days (Monday to Friday, excluding Bank Holidays). Orders placed during the weekend will be processed the following Business Day.
In case your Kurl Kitchen package arrives damaged as a result of shipment, please save the shipping box, the Kurl Kitchen products and their outer cardboard packaging. Then, kindly email: info@thekurlkitchen.com within 5 Business Days and include photos of the damage so we can help you out further.
Once the package has left our warehouse, the shipping carrier is responsible for it. We are not liable for packages lost or stolen during transit/upon arrival. We kindly advise you to file a claim via the courier’s website. If they are unable to offer you a solution, please contact: info@thekurlkitchen.com once the claim has been filed and our team will assist you.
International Delivery
All orders will be dispatched 2-3 working days after the order has been received. Delivery charges are calculated on checkout.
Please note deliveries outside of the UK may incur additional import charges. Kurl Kitchen is not responsible for ensuring these charges are paid and are not included in the delivery fee.