To order, opting for the 'Subscribe' choice is required on the product page.

Your subscription will be sent using our standard shipping partners. We suggest using a delivery address where you will likely be during business hours. If you work full time, consider having the box delivered to your workplace. Alternatively, if someone is available at home to receive the package, you may opt for that as well.

If you're absent during the delivery time, our instructions are to 'leave in a secure place out of the weather'. However, keep in mind that it's up to the postal worker to decide - if they find a safe spot like your letterbox, they'll leave it there, otherwise, they'll leave a card for pickup.

Once boxes are dispatched from our external warehouse, you will receive an email notification containing your tracking number.

Subscriptions are dispatched on the same date every 30 days / 60 days / 90 days (based on selected frequency).

You can do so by going to My Account → Manager Subscription → Billing Information.

You can change your delivery address in the to My Account → Manager Subscription → Subscription → Edit.

Subscription is available to all countries we currently ship to.

If I am from the UK and I order via express shipping, will this apply to all future subscription orders?

No, express shipping will only apply to your first order. All subsequent recurring orders will be sent via normal shipping.

You can cancel your subscription at any time by emailing info@thekurlkitchen.com and requesting a cancellation with an agent or by logging into your subscription account though our email subscription reminders. However, please note that if it is within 48 hours of your next billing date it is too late to cancel your next order. Therefore we will bill and ship your next order but every subsequent order after that will be cancelled. 

Yes, you can pause your subscription in the My Account section of our website. Please note: if it is within 48 hours of your next billing date it is too late to pause your next order. Therefore, we will bill and ship your next order but every subsequent order after then will be paused.

No, it is not possible to schedule your delivery. Your order will be shipped on the calendar date that you originally ordered and delivery time may vary month on month.

It is possible to change your subscription products or add more products to your subscription. Go to your Account, “Manager Subscription”.

You can add as many units as you would like.

You can benefit of 10% discount with our subscription. Unfortunately, this cannot be combined with any other promotion or offer.

Please reach out to customer service and they can help with your request.